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Stitch Shop operates to ensure the highest standard of customer service is met. If you have any questions, don't hesitate to contact us


We usually dispatch orders within 24 hours via a tracked 24 service. Most orders will arrive within just 1-2 days Details of delivery times for each product are found on the individual product pages.

Refunds & Returns

If you wish to return your order, you may do so within 90 days of receipt. Just send us an email and we will give you further instructions.

Refunds are issued within 48 hours of the product arriving back from the customer in a good, re-sellable condition.

PayPal Credit

We offer a buy-now, pay-later service on all purchases over £99. To use this service, select "PayPal" as your payment method at the checkout, and select "PayPal Credit" on PayPal's website. Customers need only fill out a short form and are given an instant decision.

More information about this service can be found here.

Above all, we are here to provide you with a smooth and pleasant shopping experience. Any questions, please do not hesitate to contact us.

Stitch Shop is a trading name of Bosco Brothers Ltd. (Registered in England No. 07763379)

Directors B Bosco & S Bosco

Bosco Brothers Ltd., Stroud Business Center, Stonedale Road, Gloucestershire, GL10 3RQ, UK

VAT Registration Number: GB 975 8176 63